Support

IT support for businesses in Saronno and the province of Varese

We are based in Saronno and work with companies in the area: when something stops, we answer, we look at it remotely and, if needed, we come over. No call centre, no ticket drifting for days.

Call +39 02 9609324 Remote support

What we take care of

From today’s emergency to the maintenance that prevents emergencies

Help desk for people

The PC that will not start, the printer that will not print, email that does not arrive, the file deleted by mistake: the everyday maintenance that costs everyone hours.

Servers, network and Wi-Fi

Physical and virtual servers, switches, firewalls, access points and site-to-site links: configuration, updates and review of what you already have.

Security and backup

Next-generation antivirus, email protection, multi-factor authentication and, above all, backups that are verified, not merely switched on.

Microsoft 365 and cloud

Mailboxes, Teams, SharePoint, licences and identities: day-to-day management, new users, people joining and leaving.

New workstations

Choosing, buying, configuring and delivering PCs and laptops ready to go: you switch them on and work, with data and programs in the right place.

On-site visits

When remote work is not enough we come to you, with spare parts and tools: hardware replacements, cabling, office moves and new installations.

How it works

Three steps, no detours

1

You call or write to us

A couple of lines on what is happening and since when. If it is stopping work, the phone is still the fastest channel.

2

We look remotely

We open a remote support session and see the problem with our own eyes, instead of guessing it over the phone.

3

We fix it, or we come over

Most things are resolved remotely. If we need to physically work on the machines, we arrange an on-site visit.

Where we operate

Our office is in via San Solutore 39, Saronno, on the border between the provinces of Varese and Como and the Alto Milanese area: from here we quickly reach most of the companies we look after.

We regularly work in Saronno and in the neighbouring towns — Caronno Pertusella, Origgio, Uboldo, Gerenzano, Cislago, Solaro, Ceriano Laghetto, Rovello Porro, Turate, Cogliate — and more generally in the province of Varese (Tradate, Busto Arsizio, Gallarate, Varese), in the southern part of the province of Como and in theAlto Milanese area as far as the northern outskirts of Milan (Legnano, Rho, Garbagnate, Bollate, Cesano Maderno). For longer distances, let’s talk: it depends on the commitment.

Many things, though, require no travel at all: most jobs are closed remotely, often within the same phone call.

Frequently asked questions

Yes. We regularly work in Saronno and the neighbouring towns — Caronno Pertusella, Origgio, Gerenzano, Cislago, Uboldo, Solaro, Ceriano Laghetto, Rovello Porro — and more generally in the province of Varese, the southern part of the province of Como and the Alto Milanese area, as far as the northern outskirts of Milan. For longer distances, let’s talk: it depends on the commitment.

No. We can work on a call-out basis, paying per job. A contract makes sense when the infrastructure is already ours or when continuity matters: predictable costs, priority on calls and planned maintenance rather than repairs only.

We have you describe the problem and look at it remotely straight away: most situations are settled there and then. If we need to get our hands on the machines we arrange an on-site visit. In both cases we tell you first what we intend to do and what it involves.

Has something stopped working?

Call us and we will talk it through straight away. If you just want to understand where you stand, we can start with an infrastructure review.

02 9609324 Write to us IT consulting